Selenium Online training

Salesforce Online Training

Salesforce online training will cover salesforce development training and salesforce admin training. Salesforce integration will provide additionally. Salesforce is a world leader on demand CRM (customer relationship management) tool. United Training’s have well described course for salesforce developer online training and salesforce administration online training.

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Course Content – Salesforce online training

Salesforce Admin

Introduction to CRM

  • Why CRM?
  • Introduction to Cloud Computing & Salesforce.com
  • Cloud Computing – Overview
  • What is Software-as-a-Service (SAAS)?
  • What is Platform-as-a-Service (PAAS)?
  • What is Infrastructure-as-a-Service (IAAS)?

What is Salesforce.com?

  • Salesforce.com CRM Editions
  • Salesforce Architecture – Cloud Computing is a Better Model – Multi-tenant
  • Salesforce Editions / Pricing

Salesforce.com Navigation – Overview

  • Salesforce Certifications
  • Certified Force.com Developer(401)
  • Certified Administration (201)
  • Certified Advanced Force.com Developer(501), etc.,

Database Introduction

  • Database Model – Object Creation
  • Salesforce Building Blocks
  • Standard Objects
  • Standard Objects – Account, Contacts, Leads, Campaigns, Opportunities etc.,
  • Create custom Objects
  • CRM functionality in Salesforce and use of standard objects
  • Custom Objects Vs. Standard Objects
  • Create custom Fields
  • Create custom Tabs

Types of Tab

  • Custom object Tabs
  • Web Tabs
  • Visual force Tabs

Custom Application

  • Limitations
  • Field Creation and its Relationships a. Different Data types
  •  Standard Data types
    • Text, Email, Number, Currency, URL, Text Area
    • Storage Limitations
  • Read only Data types
    • Auto Number, Formula and Rollup summary
    • Rollup summary Operations
    • Sum(), Min(), Max() and Count

Relational Data types

  • Lookup Vs. Master – Detail Relationship
  • Limitations
  • Required, External Id, Default Value and Unique fields

Salesforce Application elements

Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record
Page Layouts

  • Defining Page layouts
  • Field order changes
  • Adding custom buttons and links
  • Defining required and read only fields
  • Adding related list

Record Types

  • To create and maintain record types for your organization
  • Display different page layouts and picklist values based on record types
  • Uses of Record Types

Field Dependencies

  • Controlling field/Dependent field?
  • Making dependent pick list fields
  • Limitations

Validation Rules

  • Defining Salesforce Data Validation
  • Creating Custom Validation Rules
  • Validation Vs. Trigger

Workflow rules

  • Define workflow
  • Create Email template
  • Set up workflow rules
  • Set up workflow actionsWorkflow Approval process
  • Plan approvals using workflow
  • Use the approval wizard – standard vs. jump start
  • Create workflow approvals

Email Templates

  • Email Templates – Sending Single emails and Mass emails.
  • Types of Templates – HTML (Using Letter Head) , Custom HTML (without using
    letter head), Visual force Email Templates

Data Management

  • Import Wizard Vs Data Loader
  • Importing Overview
  • Exporting Overview
  • Import custom object records using the Data Loader
  • Use mass delete
  • Use storage

Personal Setup

  • Managing Personal Information
  • Password Reset
  • User Management Overview
  • Roles, Users, Profiles & Sharing

Users, Roles and Profiles

  • Creating Users
  • User Licenses Overview
  • Understanding Record Ownership and Access
  • Role Hierarchy
  • Profiles
    • Overview and different profiles
    • User Permissions

Security

  • Managing the Users
  • Set Organization Wide Defaults (OWD)
  • Object-level Security
  • Field-level Security
  • Record-level Security
  • Sharing Rules
    • Define Sharing rules
    • Discuss about types of sharing rules

Reports & Dashboards

AppExchange

  • Installing an App
  • Uninstalling an App

Salesforce Development

Introduction to oops concepts

MVC Architecture

  • Model
  • View
  • Controller

Apex Programming Overview

  • CSS Introduction

 JavaScript Introduction

  •  Internal
  • External

Static Resources

  • Adding External CSS files to the static resources
  • <apex: stylesheet/>
  • Adding External Javascript files to the static resources
  • <apex:includescript/>

Apex Class Creation – Calling

  • Defining Class
  • Access Specifiers
  • Method Declarations
  • Debugging results
  • Naming conventions & Code Commenting

Data Types

  • Primitives
  • Collections (List, Set and Map)
  • Subject

Controllers

  • Standard Controller
    • Record setvar
  • Custom Controller
    • SOQL Query – Query data with SOQL and place them on Pages
    • Custom Save Functionality
    • With Sharing class Vs. without Sharing Class
    • User mode Execution Vs. System mode Execution
  • Extensions
    • Save – Standard controller with extension sample

Wrapper Classes

  • Display multi object data
  • Adding check boxes to the data and perform related operations

View State

  • Inner Queries & Relational Queries

Triggers

  • Trigger Events
  • Trigger Overview
  • Defining Triggers in Salesforce
  • Trigger Context variables

Ajax Components & its related components

  • Action Function
  • Action Support
  • Action Region
  • Action Pollar
  • Action Status
  • Rerender
  • Render
  • Facet
  • Outputpanel

Packages

  • Package Overview
  • Defining packages
  • Package Types
    • Managed
    • Unmanaged
  • Managed Vs Unmanaged Packages

Force.com Sites – Public website Building

  • Building public websites for the external Users

Batch Apex

  • Batch apex Use and its Methods

Scheduling Apex

  • Scheduling apex Use and its Methods
  • Limitations

Different sandboxes

  • Sandbox Vs. Production Environments
  • Change sets
  • Limitations

Salesforce Integration

  • Introduction of Integration with Salesforce
  • Types Of Integrations in Salesforce
  • Salesforce to Salesforce Standard Integration
  • Salesforce to Salesforce SOAP / REST Integration
  • Salesforce to CTI
  • Salesforce to Hangout
  • Salesforce to Google Maps
  • Sending Messages to mobile using Salesforce